Penfolds Magill Estate Kitchen

After an error on my behalf, arriving for an experience at the wrong Penfolds 🤦🏻‍♂️ Gi Gi was very helpful, she went above an beyond to accommodate my error and make sure my journey was not wasted. Gi Gi invited us to taste some of the #amazing wines, then to squeeze me and my partner in on a group tour of the Penfolds site. Which was incredibly informative and inspiring.

Visited Penfolds Magill for the Iconic Experience which included a tour of the estate, wine tasting followed by a set menu lunch at the kitchen. The tour and wine tasting was excellent. Sam our guide was knowledgeable and a great guide. No questions were unanswered and the wine tasting was not rushed. we could not fault this part of the experience. The lunch at the kitchen was not as great as expected. The food was average and the wait staff did not explain the meals that were being served and we were not offered a menu to tell us what we were eating. One waiter in particular was extremely rude and plates were plonked down in front of us. When questioned if this particular plate was the gluten free option he was even ruder still with his reply. This soured what had been a most memorable experience touring the estate and tasting some amazing wine. Would definitely recommend the tour and the wine tasting but pass on thee lunch

Stunning products and atmosphere, but our experience diminished as soon as the tasting begun. One staff member was really rude because we asked to sit outside, saying you don’t offer tastings outside and we’d have to come inside to fill up between tastings. I’m sure it wouldn’t kill your staff to walk (literally) 10 steps outside, especially on a non-busy weekday. Weekends might be a different story. Regardless, no one should be spoken to like that. Same again when one taster asked to skip ahead on the list - as if it was somehow a major inconvenience. I don’t understand how such a great brand can deliver such poor service - it wouldn’t kill your staff to engage their customers a little and at least pretend they’re interested in giving decent service. Especially when it isn’t busy. A real shame. One lady was lovely but by then it was too little too late.

We did not have time to go out to the valley, but I am so glad we went to this estate winery only 15 ish minutes out of town! We did the Ultimate Wine Experience and had Paul who was a fantastic guide. He gave us a tour of the Penfolds home and the tour, and wine tasting experience were personable and full of knowledge. Had to buy. Few bottles to take home of course. Wonderful experience and hopefully you can land Paul as your guide.