Subway Collinswood

Ordered a subway in drive through , lady straightaway asked if i can wait for 5-10 minutes, to which i said yes i can wait. Then after 5 minutes , she started asking for what i want in very attitude way. No nice customer service experience at all. Somebody teach her what good customer dealing is. when tried to see her name while paying for the sub, so that i can write review she told her name jane. And she started arguing with me to not to write any negative review and i told her its not about wait time, still she continued to argue about what review i am going to put. That was very bad experience. And she holded up my subway for extended minutes untill she was finished her talking. And in the end aftet she ruined my visit to the subway she offerred a free subway to me. To which i drove away car. Very bad customer service.

I literally witnessed a staff put a big block of chedar on wet ham and put back the rest into the container. Contamination of the highest order! Some people dont eat pork. I confronted the staff about it and he literally denied it but was apologetic I think just to get rid of me. The guy does used the same gloves for all orders. All the staff do. This is contamination! This is reportable.

Long wait time for service as there's only one employee who has to make food for customers in the restaurant and for drive through and UberEats delivery people. Understaffed. Why would I wait half an hour for a sandwich? Who is responsible for the decision that one person is enough for this location? Come and watch the poor employee run around trying to fulfill the orders.