Starbucks

FYI: This review will be a pretty long. I've been to this Starbucks 3 times. The first two times were okay but this last time (this morning) was horrible. I had a couple drinks and food items to order. Usually, when you go to an actual Starbucks location, they hear you out for the ENTIRE order before rushing off to make the drinks. This was NOT the case. I got through saying one, just one, of the drinks before the employee rushed off to make the drink. In the middle of her doing that, she ended up having a personal conversation with a friend of hers on the side, which I didn't mind as I was on the phone myself. When she came back, I told her that I had a second drink order and again, before I can finish the rest of my order, she walked off to make the drink. When she finally came back AGAIN, I told her that to complete my order, I just wanted brownies. I'm assuming she couldn't hear what I was saying and assumed I was ordering another drink because at that point, she raised her voice and started going off on me. She went off saying: "You can't order another drink. Next time, order everything at once instead of conversing (yes,that's the word she used) on the phone, because it's not fair that I have to keep coming back and forth to make your drink and it's not fair to other guests in the line. Etc, etc, etc". At this point, I was just disgusted with the way she reacted when I kept saying I wanted brownies. When she finally heard what I said, she quickly changed her tune. She offered no apology, no nothing. Will NEVER go back here again. This Starbucks needs to either re-train this employee or hire a new one. Wish I could give zero stars instead of one.

A girl working here gave me an attitude last week, on the 19th around 4pm for me not saying thank you after 3 seconds of handing me a coffee. She was black maybe angry? She said in a nasty way, 'you're welcome'. If I hadn't worked 15 hours days I would have immediately asked hey, I'd like a refund. But didn't have it in me. Its the first time anyone working at Starbucks gave me an attitude. Nothing else happened, it was simply her handing me coffee and me immediately me putting it into my coffee holder that caused that. Weird and unprofessional. Disgusting honestly. Drive through line btw.

Although this is the only Starbucks in Bayonne, I will not be going back. Some of the drinks on the menu aren’t available, which leads to choosing from a limited amount of options. The barista was quick to prepare my drink. However what made me write this review is that straws were exposed and weren’t wrapped with paper. Now I don’t usually complain, but during times like these, companies should be taking extra precaution with straws and utensils. Even if we weren’t going through a pandemic things, like chemicals or powders, could still end up on the straw and someone ill. Please be careful when going to this Starbucks.

It’s literally always packed, well at least the drive though is! Service is okay, nothing out of the ordinary. Drinks are okay as well, some people make the drinks good and some don’t but Alexia makes the drinks with loveeee!! Regardless, so glad there is a Starbucks there because we really really needed one.