Nando's Birmingham - Resorts World

We waited less than 10 minutes for a table of 7. Our server Haymich (sorry if that's incorrect) made sure we would be comfortable with the size of the table and provided extra seating, he and all of the staff were so friendly. We ordered 7 meals plus extra sides and dips and everything came with no issues. The food was perfect, 10/10. At the end of our meal we were given a box set of sauces for being great customers ☺️ it was my partners birthday and it just made the experience fantastic. Thank you.

Overall I love this Nandos. Chefs on the grill know what they are doing. Chicken comes out with GOOD, crispy & charred. No white pale chicken in this place. Service is very quick considering how busy they are. But guys…. The queuing system!!!! I beg, how was your queuing system more efficient in Covid then it is now. I don’t mind the wait but if you tell me it’s 40 minutes I should be able to leave and come back not herded like cattle in your barriers. Go back to the old way please. It just made sense

We stopped by Nando's, and as always, we had to endure the foodie queue, which can take quite some time while waiting for a table to free up. However, this queuing experience was quite different, and once we were called for our table, I actually felt a bit annoyed that we had to leave so soon. As you can see from the photos attached, there's no need to elaborate on Nando's food – we all know what they offer. This five-star review is all about how Nando's has perfected their customer service, especially on a busy Tuesday night. Let me introduce you to "Dodge," the charming trickster who kept our party entertained while we waited. With his honestly impressive card tricks and sleight of hand shenanigans, all businesses with long waiting periods could learn a thing or two from this experience! Great job, Nando's! 😄