Fulton Street Bagels

Let me start with I should have read the reviews first! It's been a couple years since I purchased from this establishment. I usually order in person. Today I placed a order online for delivery because of the rain. Items seemed overpriced but we thought it would be worth it considering it is a bagel store that supposedly bakes it's own bread. My coworkers & I ordered breakfast sandwiches, croissants, and a chicken salad. When the order arrived, the bag was WET, RIPPED on the side and NEVER SEALED after the order was ready to go. ALL THE BAGELS & CROISSANTS ARE STALE!!! HARD as a ROCK! Sandwiches missing added ingredients. The Chicken salad was obviously made days ago and you could taste they mixed in a fresher mayo to help cover up the old taste. I will NEVER PURCHASE ANYTHING FROM THIS establishment again I dont care what location it is!! If it wasn't for a really busy day at work. I would have taken the entire order back myself!! OVER-PRICED STALE FOOD! UNACCEPTABLE 🤬

Hello, I am a long time buyer and would love to start by saying the food is great and no problems there. However on multiple occasions I have been grossed out by the state of the restaurant yet often times looks like it needs to be cleaned and sometimes they will give you stale cookies or older bagels and I know it’s good to not waste said food, maybe donate leftovers to keep food fresh! The staff is always treated me with the upmost respect I just think personally the store is due for a little making up!

The delivery person called to say they are at my place but they were not. I was unable to communicate to the delivery person that they had gone to the incorrect address. I then attempted three times to speak with someone at the store, and was told my order was not a priority, and there as nothing they could do.