Vin Room

Greg and his team organized a great experience for my aunt and uncle’s Christmas gift. We loved everything - the wine and food were perfectly paired and I really appreciated that they took everything I shared with them about wine preferences into consideration. And our server was very knowledgeable. Not to mention how each course was perfectly timed out. It was a fabulous time for all!!

I was there this past Tuesday at about 5:35 for happy hour. Service was slow which was completely fine as there were a few other people on the patio. When I finally had the chance to order it was 6:03 and was told that the kitchen staff would be mad and not happy if I ordered off of the happy hour menu. I’m not one to complain or write reviews but if that is how an establishment is going to act then it’s fair game. Plenty other BETTER establishments in Mission.

I would advise NO ONE go to this restaurant!! It took 25 min to get our first drink, they then burned our appetizer and failed to tell us so after 50 minuets we asked what was going on and that was when we were told. No apology. After no ask of a second drink and over an hour after being seated our meal came. The salmon was raw inside. We told the manager and instead of him apologizing and trying to rectify the situation he told us it’s how the chef cooks the salmon. It was RAW in the middle. The manager then told us he comped the salmon (which it’s not a comp if the guest can’t even eat it) and only took care of the appy. When we said we felt that between the service and issues with the food the bill should not be paid he told us they can’t do that. When my husband kept explaining the issue the manager got aggressive and snatched the bill off the table and said fine don’t worry about it. I have never been treated like that by a manager. He did not listen to our concerns, was argumentative and then argued with us about how the food was done properly. Completely in shock we left hungry, frustrated and upset.

I really wasn't happy with the Vin room. I expected more It took forever to get our food and the food really isn't that great The area for your fur baby is very small and from what I remember the other location in the deep south that I had gone to last time actually had a menu for my baby and they offered more. But I honestly will never return to this location again.