See's Candies

I wanted to give some feedback on the sub-par guest experience at this store. Leila F. seemed more concerned about moving the customers through instead of acutely listening to my order. I wanted a sample plus a 6-piece box of the celebration cake. Instead, she charges me for the sample which I graciously paid. I gave her some input to carefully listen but proceeded to cut me short in my response saying she couldn’t hear because of the masks we were both wearing. I think we have already been through 18 months of this pandemic and hopefully used to listening better. I have been a very loyal customer of See’s since the 70s and very fond of the Summer Variety pack. Just wanted to share my concerns with See’s Corporate that you might have a post-pandemic training opportunity at this store and many of your other locations to at least meet or exceed expectations. Thanks for listening.

Obviously the candy is good. My father-in-law loves it and I wanted to get him 100 dollars worth but the lady who helped me treated me like I didn't have the money... I wanted to go inside the store but she ask me did I know what I wanted and I said yes. I wanted the ornament package because it had the peanut brittle and other stuff he wanted. She said they didn't have it and I asked did they have something close to it and she said no but when I looked in the store from the outside I saw most of the stuff that comes in the package... I never went anywhere that had people that down sale. She said there was a 114 dollar package they had and I said I wanted that but she talked me into buy 23.00 box of chocolates. I should've ignored her and waiting to go inside the store now I have to go to another location and buy everything separate which is going to cost more money which I don't mind. Its the time that is costly to me. My time is very important because I'm always on call because I'm a network engineer and always on call. I pray this doesn't mess up my Christmas shopping. Never going back to this location anymore.