In-n-out Burger

Never anything wrong with In-N-Out. Always a go to place to get your messy burger fix that'll satisfy your umami savory taste. Double doubles with extra cheese, chopped chili's and whole grilled onions was the combo must have for this trip definitely. As this location is right next to Cerritos College, it's always busy during the high lunch rush hours but a bit better towards the evenings.

Sometimes I wonder if these reviews do help… however it is, here I go. Lately, I don’t know what’s going on with In N Out. The last couple of times I have ordered food in the Drive-Thru, I haven’t gotten what I ordered. The first time, I just let it go and assumed they were too busy and thought we all make mistakes. This time I have to say something… we went to In N Out in Cerritos today and ordered 2 cheeseburgers and two Double Burgers and 3 fries. For the most part, the burgers were decent but missing ingredients. Mine was just not made right. I ordered a Double Meat -Animal Style with a sliced onion. I won’t go into detail about how bad the burger was prepared… I will just show you a Picture and you can be the judge. No animal style, no sliced onions, almost no lettuce and soaked in dressing… SMDH! Honestly, I ate the burger because I was hungry and because I didn’t want to go back to the restaurant. The problem is that I love In N Out so I hope they make an effort to correct this issues. Sincerely: An unhappy customer

These photos are from the old-school In-And-Out location. In Norwalk, on Pioneer Blvd near Rosecrans (not Cerritos!). Somehow this review and photos got crossed up with the Cerritos location by the Maps algorithm. The Norwalk store opened February 1974 and it is drive through and walk up window only. Covered picnic tables around back for "dining in", it has a laid back vibe. And great burgers and shakes, of course.

Burger was great, meat tasted fresh, only negative thing I'd have to mention is their local transient problem. I had to ask the staff to get rid of a homeless person that was creating havoc in the drink self-service station. I know it's not something In-N-Out can address alone but they should reach out to their local city officials to support them in an effort to keep transients away. This will definitely drive their business down.

I frequent this location normally. I was sadly disappointed to take visitors here when they were hungry for a late night meal. Arriving minutes after midnight, the order taker was very nice, but the window server did not seem to be professional as I expect from regilat In-n-Out visits. He casually mentioned half the order and was very edgy. He was trying to make a hot chocolate for us and was questioned by another employee as to why he was doing that. When we arrived home, we realized the hot chocolate appeared to be just hot brown water. I was embarrassed and disappointed at the service provided when managers might not be looking.