Popeyes Louisiana Kitchen

This place has been going down for years. I decided to try it again after the pandemic and the management and service is still Lackadaisical. This is why they only operate through drive-through service. Ordered an 8 piece with large side and they didn’t even have the large size container, gave me three small sizes of beans and rice with Too much rice! The chicken wasn’t hot…. I also ordered shrimp tacklebox…. at least four of the shrimp were not even shrimp, it was just fried batter!!!!! Whoever got good service here is just lucky!! If I could give zero stars I would. Close this place down!

Please read the reviews from other customers. I should’ve read them before ordering my food through its app. This is one horrible place. The employees don’t seem to understand what I was trying to tell them or they just didn’t care. The employees made me walk through the drive through JUST to pick up an online order when I told them my tall van won’t fit through the 10 feet tall drive though. I would have gone to another place if I hadn’t ordered and paid my food through its app. I suffered for 25 minutes standing behind 5 cars and inhaling their fume. Just a terrible experience. Please hire some employees that actually care or give them some minimum training.

Ordered in the mobile app to pick up inside and they made me go wait in the drive through line for 20 minutes. The app let me choose inside pick up. The rude guy behind the counter told me they aren't serving orders inside and made me go through the drive through, which has gotten longer while I had gone inside. A nicer attitude and an explanation would have made a difference. But the guy was dismissive and rude. Not coming back to this Popeyes again.

Much ado about nothing. Their chicken is very good, and their sides are acceptable. Their sandwiches are dry and very simple. So why the overinflated prices? This is just fried chicken. And why the long, long, long lines? But mostly, why the poor customer service?? This not a fine cooking type of restaurant. THIS IS JUST FRIED CHICKEN. I don't understand it, and I don't care to understand it. I just don't recommend it. Update: my son asked me to stop and get him some food. Not only did they screwed up our very simple order but when I asked them to fix it, they acted offended and were very rude and dismissive.