Domino's Pizza

The website says delivery experts. That makes me fear how bad a delivery amateur would be. Over an hour to receive cold food. The driver didn't knock or ring the bell. Good thing the dog saw him. He just stacked the food and 2 liter against the screen door and ran off. We had to go out through garage to get the food off the porch. Delivery level. EXPERT

Well i read the comments and i had to remind myself this is decatur the icing on the cake its clear restaurants etc have been short handed its only been in the news ohhhh lets say two yrs or more so maybe thats why u all have been facing the issues u have the rest of the country got it they made a mistake twice i felt they could have handled it much better but they are short handed they have always done a good job

After talk to the manager and telling them they messed up my order, she Shiannasaid it would be 30 minutes. Dominoes is 2 minutes away from my house. 838pm the order was placed.. 939pm the wrong pizza arrived. It's now 1130pm and no corrected pizza. Called and no one is answering the phone. Do not order from Domino's on 2504 N. Water street, unless you want the wrong order. This is twice for me, and it will not be a third.

I wish I could have gave them no stars but here we go. Order pizza for 5 kids live 20 mins out and pick it up to go home with burnt pizza and the other pizza no sauce. Then while my kids cried about their pizza being messed up my husband and I tired to call and was put on hold for a long time then they hung up on me about a hand full of times dont waste your m money

I am disappointed in the service I received at the Water Street location. I placed my order at 6:30pm, left to pick it up at 7:10pm. I sat at the window 10 minutes before I was even acknowledged. When the girl finally came to the window she said it was going to be another 35 minutes. She didn't even seem very concerned about the situation. She only said she had all these call in orders . A simple apology for the delay would have been nice. Short handed or not their customer service leaves something to be desired.