Popeyes Louisiana Kitchen

I opened my box to find one piece of fresh chicken and the rest was old, hard, brown (the actual chicken) & smelled like wet dog. I used to love Popeyes but the quality of the food has plummeted to a new low over the last few years. I can cook better food at home & won’t be returning to Popeyes anymore.

I waited for them to cook nuggets I was told to pull forward waited 30 minutes. They cleared line behind me I back up to ask if they forgot about me guy said they just came up. He came out 6 minutes later and this is what I received. And they were cold and under cooked. We have got to do better. You never know what ppl are going through already and at the end of a hard day. You get kinda service.

Horrible service and staff. Had an online to pick up but they only had drive through open. The people that worked for grub hub couldn’t even go inside to pick up a customer order. I waited in line for 1 hour and didn’t even get near the order window. The website wouldn’t even let me cancel the order, so I called the restaurant to see if they can cancel it for me but none of the workers picked up the phone. There was one employee specifically that looked like she wasn’t doing any work at all just walking around very relaxed when there is a huge line! Really!!!!? No can pick up the phone. Chick-fil-A had bigger line and was short staffed and I never waited that long to get my food. Never coming here again. This restaurant needs new staff because this current staff is horrible

Do you enjoy sitting in long drive thru lines? 30 minutes or more? Finally getting to the ordering window to be greeted with an attitude and put on hold for an additional 5 mins. All while your stomach is grumbling and the anticipation is building... Finally getting your food and inching your car forward before noticing you didn't order chicken tenders. But okay and completely at peace with chicken tender because you like tenders. Then pulling off and noticing there isn't any sauce in the bag. Yup then this is the place for you!

The manager here has no common sense. He made some of us get out of line and go around the store which I get because it was long and by the street however if that’s the case that means all cars that come after that have to do the same thing. He didn’t do that. He let several cars get in front of us that had already been waiting. They should’ve been directed to the back as well. I brought this to his attention and he told me it’s just a few cars. That’s just laughable!