The Fitz Cafe & Rooftop

The Fitz Cafe is a great place on Brunswick St for a casual catchup or bite. The rooftop was unfortunately closed during my visit (short staffed) so we sat outside in the shade. Staff were great and food service after ordering was really prompt. Buttermilk Chicken and Steak sandwich were both delicious. They are using QR ordering and are unfortunately requiring both mobile and email (just use dummy details) which is something they should rethink.

Attention to owner/management, the price of golden latter on the menu and your system don't match, I was charged $6 when menu said $5.. I wonder how many of the items were the same case and customers charged more than what they're informed of without checking? If the prices have increased its understandable but please update your MENU accordingly. I'd take this is an honest mistake, otherwise it's disgraceful. Side note: customers beware when paying by card will incur surcharge , I wasn't informed either. Other than that I had a good turmeric drink , something different. The atmosphere of the Cafe was warm with the fireplace. And the staff was friendly but food was slow. My friend ordered Classic BLT and it took a good 30 mins to come

It was so bad we couldn’t do anything but laugh. The food was actually heinous and the staff were so rude. We walked in and we’re greeted with just the words ‘no food today’, when we explained we had a booking they begrudgingly sat us down. We had booked the rooftop to be told it was closed at that time despite being able to book it. Our coffees came 5 minutes apart and truly the worst was when we ordered a vegan option of the avo toast it arrived with feta and when we asked if it was vegan feta we were told it wasn’t and if we didn’t want cheese on the vegan option we had to ask…which negates the vegan point. When the avo toast came back it was quite literally that - plain avocado scooped right out the tub on a slice of bread. It said it came with dukkah and micro greens which were no where to be seen. The other dish we ordered also had things missing. The staff were so rude and I saw one of them walk over to a table waiting to order, tell them one minute, reply to a text and then take their order. We mentioned when leaving that things were missing to the manager again clapping back at us saying if we want vegan food we have to ask for vegan food, which one does tend to do when they’re vegan. After 5 minutes of trying to argue with us he offered 25% off the two food dishes. In hindsight I can’t believe we paid at all. Total trash, avoid.

Possibly the worst cafe in Fitzroy. Arrived for a booking at midday, was instantly greeted with "we're not doing food". Advised the staff we had a booking on the rooftop to then be informed the rooftop doesn't open at this time (despite it being available to book). After being sat at a table my partner and I ordered our coffee and food (ordered the food straight away as the staff advised there would be a significant wait). Coffees arrived 5 minutes apart (my partners sat on the counter until we asked for it). Ordered a vegan option of the smashed avo which arrived with feta on it. Asked the staff if it was vegan feta to be told "no it's a vegan option for tofu". Told the staff that a vegan option means the entire dish should be vegan, not just one part of it. Food was taken away and arrived back with various missing toppings (was supposed to be avo with Dahl and 'micro spices on top', neither was on the avo, was just avo on toast, not smashed just scooped out with the most bland tofu I have ever tasted). My partner ordered another dish which was also missing items. Advised the staff of the food issues and one of the more pleasant staff spoke to the manager and kitchen and brought the manager over to speak with us. Seemed like he couldn't care less. Offered 25% off the incorrect dish (the vegan option that arrived non vegan) and that was all. Honestly I have no idea why this place is popular. Apparently it changed owners and just trades off its old reputation. There are plenty of great cafes in Fitzroy and this is not one of them. Avoid at all costs.