Panera Bread

The store is nice and cute, but they make everyone order at a digital kiosk that doesn’t get sanitized often (which makes it completely COVID unsafe). The mac and cheese sandwich was tasty albeit served cold. The squash soup was lovely, and tasted refreshing. Don’t bother with the smoothies - they’re overpriced, too thick to fit through the straw, and lack any taste (seems like they tried to copy Jamba Juice but completely failed). All in all not a fan

If you have an bad experience at this Panera Bread the staff will definitely correct that bad experience and make sure it won't happen again which happened to me! I come here daily after my workout and the staff is great they show nothing but respect even when people come in and be disrespectful to them💯 If you want great food and great service this is the Panera Bread to choose💛 -NeNe-

I placed a drink order at the Pacific Commons Panera but because that location closed early I wasn’t able to call and cancel this order. A woman who identified herself as Andrea (the highest ranking person at this location according to her) could not be any less accommodating or repulsive in the way she mistreated us. She was unwilling to make any kind of exception (even when we showed her proof of purchase and a time stamped order number too) and was overly stubborn about the other order needing to be cancelled and then placed again at this location but the other store had closed for the night. Very strange. From a professional viewpoint, Andrea was extremely immature and did her store a huge disservice by arguing with me in front of so many customers. My issue had such a quick fix but Andrea took the issue all too personal, as if the beverage was costing her anything other than her time.

Had a poor experience here with a person named Andrea. My wife accidentally put an order in at a location that closed for the night and Andrea would not accommodate getting the order, which was one large fountain drink. At first she completely denied, then offered a small drink, saying that it was out of customer service, but she never was willing to look at the order number we had. On top of it she had a terrible attitude the whole time, accused me of trying to "pull something" like I was trying to steal a free drink. I could have gone over to the self service cups and taken one, but I tried to do the right thing and explain the sithation.Then as my wife was calling to explain the situation, she kept declining the call and saying that there were no calls on the line. She also hung up on my wife and pretended that there was no call when I was standing there and heard the call.

🕉It’s a great spot. Obviously we know well what Panera is about so no questions about that. To sad that WiFi service is not working properly, or at all. So if You try to do some work You may try other places nearby. P.S. Hopefully after this remark, the management will take care of that matter, unless it is on purpose.