Firehouse Subs

March 11,2022 .I don't know what's going on at this firehouse My mom sandwich which was a steak and cheese barely had any Steak or cheese my sandwich wasn't fixed the way I ordered it looked like it was thrown together. The older male employee with the glasses was being very sarcastic with the other young male employee and I could tell the young man didn't like it by the expression on his face some customers were getting agitated because it was taken so long for their sandwiches. I don't know what's going on at this place but this used to be my go to place and reading some of these other reviews they need to fix it.

My girlfriend and I went to firehouse subs ,this was my first time so I was excited . I have never seen anything like this the employees was using foul language in front of customers who were elderly. They had people that wasn’t employees behind the counter . When we finally got our food my meatball sub was cold , but yet the meatballs were burnt and dry . I was very disappointed because I believe in supporting first responders businesses. I’m a former first responder and my girlfriend is currently a first responder. I went to the website to let them know about my experience. It has been 2 days now I have not heard anything from a manager

Total clown show. Lost the first order entirely somehow, giving a meatball sub to a vegetarian, then said they didn’t actually have the order. Upon seeing no CC charge, decided to place the order again digitally to ensure customizations were correct because staff was clueless. Second order also didn’t send a confirmation email, nor charge the CC right away… but this time they “found” the order. Can’t say I’ve ever had a particularly “good” Firehouse Subs experience, but this was a total waste of 30 minutes because of staff incompetence or lack of give-a-f**k in the midst a long drive. Maybe this location is particularly bad, but yea: steer clear.

Heard about this 16 hour slow cooked brisket sub on a CORNBREAD roll over the radio and of course couldnt resist stopping by and checking it out. Heading back home to Richmond, VA from Tampa, FL I was pretty hungry so I was concerned my hunger would be eating this sub. But it hit the right notes. Unfortunately I didn't get much corn from the roll hence the 4. If that bread would have tasted more like a cornbread then I would have totally given them a 5. On a different note... the staff was amazingly friendly. They greeted me all 6 of them the moment I opened the door and all 6 of them said bye have a nice day. That was a nice touch.