Sonic Drive-in

I was in the Drive-Thru for 20 minutes and no cars were moving. Everyone was getting out of the Drive-Thru line and either leaving or parking and going in. I go in and there's only a few people working and I can see people working but no one came to take our orders for about 15 minutes. I can hear them tell people who were pulling up to the Drive-Thru it will be about 30 minutes before they get their food. I will not be going back! Fast Food was really slow today.

I have never been more insulted in all my life. I ordered food through the app because I like the deals. I pulled up the one of the stalls and put the number in the app. I waited about 20 minutes while reading and glancing up occasionally to see the updated status on the stall board. I saw that my order disappeared and I pressed the button. I'm immediately yelled at but was unable to hear due to the hwy nearby. I pressed the stall button again and tried to explain what is happening by heard from the drive thru window that the stalls are closed. I was not aware of that and nothing was posted to inform anyone. I went through the drive thru and after waiting in line I received my food 30 minutes after ordering through app. It was shoved in my face and window was closed. I checked my food and drinks and the drink was wrong, and food was cold. I asked if they could fix the drink and one of the other drive through ladies started to help me. The original lady demanded the original drink and I asked if I could keep it since it was made wrong and I had been waiting 30 minutes. They told me no and then I had three woman yelling at me. One who looked like the manager started insulting my military uniform, cursing at me and saying multiple other things. At that point I asked if they could warm up my food or remake it. Was told to get refund through the app and to avoid other things I exchanged the drinks and left shaking and humiliated. Because they are a franchise store I could not get a refund but did call the corporate number. I'M NEVER GOING BACK TO THAT SONIC!

If I could give this sonic 0 stars I would. We ordered through the mobile app for faster service and were given the opposite. We checked into our stall and noticed the screen had our name, that our order was in the kitchen, etc. nearly 25 minutes later it disappeared. We pressed the red button and worker was rude and told us the drive thru is open but not any of the stalls. Then we get up to the window and the worker has an attitude and proceeds to give us the wrong order. Never been treated more poor or been more disappointed in sonic.

The takeaway here is this: I'm hungry, but can't stop vomiting because I ate at this location. Until today, I haven't eaten at this location, but eat Sonic once or twice a week. Upon returning to work sweat poured down my body within 30 minutes of eating a hotdogs, tots, and a limeade. For roughly the past 5 hours I have experienced some of the most violent food poisoning of my life. My body wouldn't stop at just purging the food I ate, and the bile that came up has left my throat raw. I tried calling about this problem to let them know something is terribly wrong, but both attempts yielded no answer. Their voice-mail inbox is full. Edit: I could've bought myself a steak at Ruth's Chris with the amount of money I lost between the $8 and missing work.

We wait at the stall for 15 mins and its not until we push the button that they say they can't deliver the food to the stall and that we have to come through the drive through. Then we continue to wait at the drive through for 20 more minutes. Absolutely terrible service do not recommend to anybody. Do better sonic.

We ordered at the stalls. After waiting 10 mins to order we were rushed though our order every time I asked for something I got “ok anything else” every time. After 30 mins of waiting still no food and I pushed the button and got told “bringing your food out now” when our food finally came the employee just rudely passed us our food. When we got to our hotel 5 mins away everything was cold hard and nasty. The milkshakes were melted which meant they were sitting out for a while. My burger was not even the burger I ordered. I called and got hung up on. After 2 hours of trying to call back I was told we could have our entire order remade. Then got a phone call that we couldn’t have anything compensated cause they “needed the food back” this was an awful experience

Unfortunately I can't give this location less than 1 star. Been there twice, first time I thought you know it is lunch time it's kinda busy I'll cut them some slack. I was told to pull up to the spot ahead to wait for my food. Waited bout 10 additional mins, after waiting in line in the drive thru. But this second time I went man!!! Let me tell you it was one car ahead of me. I just wanted a ice and a slush. So I pull up to the window. NOONE CAME TO THE WINDOW!!! For about 15 mins.Once they did ,Poor customer service and attitude I was greeted with no apology 😑 nothing just nasty attitude 😒 with being told my total. So I pulled off. Cmon man yall gotta do better.!!!