Pizza Hut

Don’t order from here!! No good, called to request new wings after I only really received 3 of them and bits. The lady wanted (didn’t know how to simply handle a replacement order..WOW) me to drive all the way back to show them the screw up. She put me on hold 4 times to ask people questions about how she should handle the issue. Called corporate office and talked to an overseas guy for 15 min and fixed nothing. Will never order from this place again.

I would just like to say that I Really did appreciate the respectful kind attitude of the young man who was working the register the day of my visit to the campus town store. I don't mind a simple mistake as long as I am treated with respect, thank you young man, I wish more people working in customer service could be like you.

Had a driver cancel my order because he could not reach me. I felt bad, offered a cash tip if driver would return and gave them an alternate phone number to reach me. Driver refused to come back. They credited my account to make right for next order and refunded also. However, this leads to 2nd incident. Crust was wet and mushy in spots on this order. needed replacement. was told they took 'extra care, and that i always complain and had no reason to. Then hung up on me. Will not be able to order pizza hut anymore because the customer service is attrocious.

9/2/21 ordered a combo box . The woman who took my order was kind & helpful. When I went to pick up the order she noticed it wasn't right . the person in back had read the screen wrong. Overall the food was great. And they were following safety guidelines. Ps. I took food as it was and they gave me credit for a future purchase.