Ihop

In A Tale of Two Cities Charles Dickens wrote: "It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the season of light, it was the season of darkness, it was the spring of hope, it was the winter of despair.” That's how we felt when we decided to have some American breakfast confort food at IHOP in Pflugerville, Texas. It was an unusually cold Friday night. School was canceled because of the painful cold and plague. We had 3 kids with us all day while we had to work. Nothing sounded better than paying a visit to the International House of Pancake. Três leches pancakes, crapes, chicken and waffles, strawberry French toast. Nothing sounded better after a long cold week and our first outing after recovering from Covid. We also had another family with us. Friends and delicious food, what could go wrong? But life was not willing to award us with the food that built America. When we arrive they had informed us we would have to wait 20 minutes and they may not be able to seat us together. I let them know that we could sit in separate booths or break up the party. After waiting 40 minutes with 7 children in our group they told us they could not seat our party. Not separately and not if we waited. We inquired if the people behind us would be seated and they said they would have to wait. We said we would wait. They said they still would not seat us. We asked why they did not tell us at the beginning or before we waited with 7 children for 40 minutes and they said they, "tried to tell us." When I realized I was not going to have pancakes AND that I was rejected by IHOP... I felt layers of unsettling emotion, a sting of melancholy and confusion, and a great sense of weariness sweeped over me sucking my energy with it. Will my family and friends still love me? I asked myself. Luckily we were able to find a great place to eat nearby.

Ordered a BLT and was very disappointed. I should have just made my own here at home. I got home and my sandwich was 2 pieces of bread and 4 pieces of bacon one tomato and a piece of lettuce. They didn't even cut the sandwich like they normally do but they did put the toothpicks in. My husband didn't get any butter or syrup for his pancakes. His eggs were cold and they didn't give him his bacon. I will never order from this location again.

I've ordered delivery here a couple of times and it never fails that they are always missing something and just always disappoints. Today, I received the poorest sandwiches. Even if I combined them, it would not have been a normal sandwich. The drink was wrong. The sandwich was wrong. Never fails. Our family has decided to never order again from here. But I'm just so curious how a restaurant can consistently be so poor and still be open. I'm not typically a tough critic and, again, I've given it several tries but my mind is blown how they can disappoint so hard. We threw away our dinner after waiting 30 mins later than thee estimated time (delivery driver waited at the store). We now have no food and a big headache. So frustrating.