Einstein Bros. Bagels

"Where's the beef?" & they did not give me the 2nd egg I paid for. I quit eating at Taco Bell because they seemed to have a corporate policy to give out far less ingredients than what is shown in commercials & their menu. Einstein Bros Bagels the same? This egg & brisket sandwich is tasty (really like that brisket was lean) but I didn't get my moneys worth. Far less brisket than shown on menu photo. The lady who took my order was impatient & rude at times. I told her it was my 1st visit. I had questions because I wanted some bagels & others tasty looking items - especially since a # of items in their display case were not labeled. She asked me 3 times - are you getting 6 or a dozen. I finally got upset & told her I didn't know yet. The apple cinnamon bagel was interesting. I asked how people had it prepared & she said buttered & toasted. I tried that at home the next morning & it was tasty. Got 2 of their pretzel bagels. After brushing off the salt I made 1 (that she had cut way crooked so one side was too this to hold ingredients) into a ham, cheese & spinach sandwich. That was very good. Loved the chewy bagel. Unfortunately I'll likely not be back. Poor customer service, inability to get an order correct, stealing my money & things being overpriced outweighs their tasty products. Means I'll not support this store.

This location is very poor when compared to others. The service is always very slow, and they are very skimpy with their spreads. Today I went inside as the drive through was a little long (but no more than usual in the mornings) inside there was a crowd of people(maybe 8 or 9) waiting on their orders but no one was in line to order, so I got in line and before I could order I was told the dining room was closed and they were not taking anymore orders, all I wanted was unsliced and untoasted bagels to take home with the already packaged spread…but the employee was so rude in the way they told me they wouldn’t be taking anymore orders that I just left. Einstein as a whole is a good place but I would avoid this location, and I will be doing so moving forward.

Love Einstein bagels. Had a good meal experience but they do seem a little short handed. Only thing that I did not like was that no one had a net. Not sure if it’s not required by the Health Dept anymore but one particular lady had her hair long and not groomed which made me uneasy about my meal. Thank God she wasn’t peeping it. Other than that, they get 5 stars. .

Wanted to place an order online, but looks like this location doesn't offer that. Horrible in-person service. Extremely slow and inefficient, very long wait times. Rude and racist. Won't take names on orders. Won't be returning here. Don't recommend this location one bit. You're better off driving 20 min further for better service!!

Though I love Einstein bagels, I am so sadly disappointed with this particular location because of how extremely slow they are. We had been here before the pandemic and they were slow then, but this time We waited in the drive through literally for over 30 minutes and couldn’t get out of line because we were stuck in between cars.