Narita Japanese Restaurant

I tend to eat here during the day hours, close to opening and it is always quiet. The service is very good, and prompt. The menu selection is plentiful- with sushi and other food entrees. Lunch and dinner portions, and clean modern decor with comfortable booth and table seating. It is reasonably priced but not inexpensive, and portions are good for price. I eat the sushi or sashimi and it’s excellent each time.

We went there for Mothers day. TERRIBLE service!! The waitress brought out the salad with a LONG hair dangling out of the salad. 30 min for a drink, The sushi that was ordered for 2 separate people came out on the same plate, and WAY before the appetizer, then we had to wait an additional 25 min for my soup. which I just took home because we had been there for an hour and a half.... The manager came to the table and blamed the server, but the manager was the one that was doing everything else but making the drinks/food. She then told me she could only take $5 off the bill since the owners were in Japan. We used to LOVE this place and came in every week. WE WILL NEVER BE COMING BACK!!

My daughter recently turned 18 and wanted sushi for her birthday dinner. Our usual spot is still closed to dine in due to the restrictions, so we thought we'd try Narita. The whole experience took a long time. A long wait in their weird foyer, before seeing an employee to be seated. It was a long time before our order was taken, and even longer for our food to arrive. We also had to wait for the check long after we were ready to leave. The food was ok, but not worthy of it's exuberant price. For over $100 I expect to be delighted and full, neither of which happened here. The house saki may have help influence my opinion if it had been palatable. However, it remained on the table when we left untouched after the first sip.

Great little Japanese restaurant. The staff were very attentive. I always had a drink refill at my table. My waitress was kind and professional and was very knowledgeable about the food being prepared by the kitchen. Most importantly the food was fantastic and didn't cost near as much as comparable restaurants.

So i LOVED this place. Right up until today. The actual worst experience ive ever had in a restaurant. Which sucks because the food is amazing.... when you finally get it. There were 7 tables and 2 servers. Took 25 mins to get 2 of 3 salads, one got sent back because it had a hair hanging off of it, 40 mins to get my drink, forgot my salad until asked for it, 2 different people ordered sushi but it came out on 1 plate, took an hour to get noodle soup. Then had to ask for a spoon. All the manager did was make excuses that its a holiday, its the servers first day, we are busy, owner is out of town.

The food and service is worth 5 stars all the way! My only reason for docking 1 star off is bathroom cleanliness. The restaurant was clean and beautiful, but the bathroom needs cleaning bad. The urinal and toilet looked like it wasn't cleaned all day. My wife had a similar complaint for the ladies room. Considering the restaurant was somewhat empty, there is no excuse for dirty restrooms even with shortened staff. The photo is proof of the pride in their cuisine. Everything was cooked perfectly and the meats were tender. Chefs need a payraise for that quality.