Chick-fil-a

The wait time at this location is about double that of other locations. I was actually quite surprised as I think it may have been the longest I’ve been in line at a Chick Fil A. The staff was over the top kind and helpful! Certainly made up for any minor inconvenience in waiting. Good was incredible as always! This particular location has a poorly laid out drive thru. Adding a barrier between the window lane and wrap around lam might help it make more sense.

Normally we have no issues with Chick-fil-A and was excited to get food after driving 7 hours from Michigan. Staff was friendly like usual and took our order with no problem. We got our food and got to the hotel only to discovered there was an issue with our order. I called immediately but realized they would be closing in 15 minutes. They lady acknowledge that I had an issue and said normally I would have to go back to get the correct items but since they were closing they would apply a credit on the app or mail me vouchers. Almost 3 weeks later and still nothing which means I need to call again.

I wish I would have taken a picture, waited a couple hours to eat so I could have my Chick-fil-A as we are driving from Tennessee back home to Il. Couldn’t wait to eat it & when we pulled away from the drive thru and on to the interestate I opened my box to find a bun that was almost disintegrated. It was like wet paper towels or something. Just smooshed down to nothing I ended up eating the chicken - but the whole experience left a bad taste in my mouth! What the heck happened with the bun?!?!