Starbucks

I always have to get on the Starbucks Xmas holiday vibes! The Blonde Roast Christmas Blend 2021 is awesome! Finally a blonde roast Drip coffee offering. Note, you cannot order in advance to this store using the Starbucks app, but you can redeem and pay using your Starbucks wallet balance here! Staff are super friendly, kind and approachable.

Decent coffee. Always slow service. Last night and again this am staff seemed more engaged with personal or work related conversations with each other than customers. Need to pick up a customer centric focus here. Could take it from just ok to great. I think there may be some lack of incentive due to lack of direct competition in the vicinity.

We Went here on our trip to LA, first coffee was made completely wrong. The lady decided to make it before she got the order slip, didn’t care and gave it to us anyway. When we told her it was wrong. She said “I know it’s classic”. Like okay cool. That’s not what we ordered. Then she made it two more times, and it was STILL WRONG!!!! After that and their completely rude behaviour we decided just to take it and leave. Super disappointed with this experience. Don’t waste your money at this location. Staff were a joke and extremely rude and unprofessional. Wish I could leave zero stars.

Service here leaves a lot to be desired. People have come to expect a certain level of efficiency, customer service & quality from the Starbucks brand which this outlet is sorely lacking. Folks are rushing for their flights and need to make their purchases quickly. This outlet puts their most incompetent staff at the till which results in snaking lines especially for morning flights. The customer in front of me spent 10 min trying to convey “coffee with soy milk”. Managers seriously need to step in to improve service & train their staff.

The same great selection of Starbucks here. The difference is the very fast, friendly staff. Could not believe the line up to get coffee/breakfast. No worries as they are very quick. Maybe they need an additional location in the airport. It's worth it. The experience is always positive. Have a look at the line up here....they know what they want. Thanks Starbucks!

Wouldn't except our Starbucks card. Said the system was down. Said we would have to contact Starbucks customer support after the fact to get our points. This has never happened to me in many years of visiting 100s of different Starbucks all over the world. Makes med wonder if it's a scam and they are getting the points themselves some how? Also there is a disgusting drinking and eating area which had do much food and rubbish on the flour. See photos. Update: Asked for almond milk in my coffee and they said they have no almond milk. This is the only Starbucks I've ever encountered with no almond milk. How do I make the stars negative?