Gingeri Chinese Cuisine

Very good deal together with extra discount on takeouts. Delicious foods, high quality of ingredients and skills of chefs. Very friendly and high efficiency front desk associates (captain, server, cashier and bus person). They packed the set meal in professional way without any hesitation on my takeout. Dine in also a good option, they have a nice setup and (very important) good practice of the hygiene protocol. Suggest to make reservation to secure your table to avoid waiting in front of the restaurant (although lots of space in the mall for waiting or spend some time on shopping). The photo of dishes already started (can't resist delicious foods 🤭) Father's Day No "Takeout" Discount.

Not having been to Gingeri since before COVID hit, my family and I decided to visit for some dim sum. Unfortunately, the restaurant isn't what it used to be. The staff is extremely unfriendly, between curt responses and tossing the paper menu onto the table without care. Furthermore, half of the utensils & dishware were visibly dirty. Even worse, sometimes you could feel the grime on the dishes as the texture would be rough. On the plus side, the food was decent. Nothing mind blowing. Not notably better nor worse than any other option in Richmond. Price-wise, Gingeri is more expensive than Empire if you don't get the early morning discount, but even with the discount, I'd prefer the service of Empire.

Gingeri Chinese Restaurant has been operating decades and I had been dining with friends from time to time. The dishes provided here are quite authentic and have many honkongness frequent visitors. Since the restaurant is always busy in the rush hours, may need yo be patience to waiting for food be delivered.

Today I had a wonderful experience with my family at this location. In the entrance they have a machine that tested your temperature and the tables were social distance We ordered the $128 menu and asked for the salted egg for the crab. Our Server Alson was super friendly and waited until my sister arrived so the dishes won’t get cold. We had the shark fin soup. They explained that they have license and is only selling the remaining stock. It was $88 and my dad loved it. Then the salted egg crab was amazing! It was deep fried perfectly and we cleaned the plate up. The other side dishes were great and the quality and the price was 10/10. Another Server Henry came by and continued to help change our plates and offer us refill on our water and check up o us. In the end we even got desserts. I read a lot of messages about the tipping and didn’t have the experience. In many Asian restaurants, the min is now 12% and for me I tipped 15%. I did not feel free pressure and the service was great. Normally at any Joeys or Cactus, I personally default is 18%. I personally think if the service is good, we should tip an amount to show appreciation. But more in the pandemic, I do strongly encourage you to tip if you can a little bit more because these restaurants are trying to stay afloat and the tip you gift is the motivation to keep going 🙂 Highly recommend and will return again for another dinner with my family!