Jugo Juice

Excellent customer service provided by the store supervisor. I'm a regular customer at this store, and the store supervisor always recognizes customers and provides 5 star, tailor-made service. This is the main reason I keep coming back. I hope Jugo Juice never forgets that good customer service is the foundation and the key to a long-lasting business.

I come here often and today is the worst! I bought 2 drinks and I as I paid for both drink the Chinese cashier didnt even turn back to scan my Jugo rewards.. she was just keep heating up the chicken wraps as I was standing there waiting for her to look back at me and scan the jugo rewards . BUT SHE DIDN’T . So the other lady helped me which is an Indian lady, she scanned my rewards and she saw that I can claim a free drink so she went through it.. but she also didn’t not RECORD the transaction for my order that I made…the CHINESE lady fixed it when I told her what she did but she didn’t even say sorry for her mistake!!!! SERVICE is so bad and the drink is too sour! I can barely finish it. For almost paying $9 for each drink this is very disappointing !! NEVER COMING BACK! I really hope that the head office will check this location!! worst location ever!

We ordered the Falafel Wrap and there was no hummus inside; it was not right. Also, the cashier let me use the credit card machine when I tried to pay with a gift card when she needed to process the gift card for me instead (she wasted my time because the machine did not respond to the gift card). I tried to ask for her help but she was not available. She rudely pointed at the credit card machine when she asked us if we wanted the wrap to be heated. This was unnecessary and rude. Also, the manager appeared very unapproachable

It's a shake and smoothie shop with prepared foods ready to go for lunch. They are a food stall in a food court. Stinks are quickly mixed together with the regular pre made ingredients then any extras the customer wants. The green shakes are my favorite though all the shakes are a little too sugared to be considered very healthy. They can make a vegan shake with a little effort as they have soy and almond milk as well as vegan proteins. Staff are usually fine. Parking is available from the mall lots with the rooftop parking being the closest. There are two major transit hubs close by, the Canada line stop for Brighouse and the bus hub for several different buses.

Usually, when I order apple juice in Cf Richmond center’s Jugo juice, they make juice using fresh apple. However, today they used some juice from the cup from inside then pour in to juicer and use a few fresh apple to make juice. The taste is not like the fresh apple but bottle apple drink. I’m very disappointed

Serves great smoothies most of the time. One thing that I found a little disturbing, was that the guy working last time handled cash (coins and bills), and didn't even wash his hands before proceeding to make the customers smoothies. Cash is insanely dirty, and your employees should be taking sanitary measures seriously.

To be honest, I haven't had anything from Jugo Juice in around 12 years, and I ordered an Açaí Smoothie with Vega protein in it yesterday. It was horrible. It tasted like theyd added around 6-7 scoops of sugar to the smoothie. So I took it back because I had paid over 9$ for it and asked for a replacement because we figured out that they added "fruit juice" to it. I put it in quotes because in my own opinion, what most people consider to be fruit juice is so polluted with either some form of sugar, or additives to preserve it, it's not really anything healthy for you by then. Anyways they gave me a new one free of charge and gave me great customer service. The smoothie was terrible both before and after the juice was removed but they were super professional about it. My main point here is this; just because they say it's Juice doesn't necessarily mean that it is. We read and hear about "products" and run out to buy them when the food that really matters is the kind that can actually go bad if you left it out on the counter to spoil. That's real food, not a packaged powder that came from 10,000 miles away.