Neptune Seafood Restaurant

The restaurant is always full of customers, so make reservations! We went on Saturday at 11am and it took a long time for the food to be served, especially if it is dim sum it is supposed to be speedy. It seemed a little disorganized too. The food was good but one dish, the rice roll with barbecue pork and chives, was substituted without asking us, it came with cilantro instead of chives! I hate cilantro! The eggplant was bland and the shrimp came overdone...

The service at the restaurant is slow as the person usually takes many minutes to receive the order. The hot pot wasn’t provided with all the necessary equipment like the big spoon to pour the soup base. The lady who took order was particularly came across as rude. The food quality isn’t very great either however the price is reasonable. I’d recommend going to happy day cafe which has better ambience, food quality and service. This is located at walking distance from the sky train station that is a convenient bit not the most pretty location to visit.

Food & service was good except that food was coming out very slow from the kitchen. We pre-ordered a set banquet & added some special item. Because the food was coming out so slow that the dinner took 3 hours to finish. Everyone at our table were complaining about how slow the food came out. There was a long pause between each dish & I do mean long pause.