Szechuan Restaurant

I’m only recently learning how to review on Google so this is long overdue but this place is amazing!! Especially recommend beef and broccoli extra spicy Szechuan style as a personal favorite but their sushi is very good too! I prefer ordering from the store directly for delivery rather than through delivery services like Doordash and Uber for extra quick/fresh/accurate service though.

Have had little to no problems with this place until today. I walked in as normal to pick up a delivery. I show the young lady behind the counter who I'm picking up and she says okay and then turns around to go grab it. At that moment some random guy came up behind me and said let me see your phone. Confused I said what and he repeated it, so I asked why. And with attitude he said because I work here. I said that was pretty rude and then he began to talk back like a child. It was absolutely no reason for him to be looking at my phone and definitely no reason for him to be rude. Very unprofessional. Don't you just hate going into a restaurant and they ask you what delivery you're there for, but then they asked to see your phone for proof, basically calling you a liar or telling you that they don't believe you. And then don't even ask to see proof of the next person to comes in behind you who said that they called in an order. Is that not discrimination in some form?

Wow. Where to begin? I've been eating here for 20+ years. Both in person and delivery. I know what Szechuan is capable of--but over the past year or so, the quality, flavor, and everything that made this place a great place to go---has just gone away. No standout flavors, mediocre quality control, and inaccurate orders. I mean, something as simple as getting some extra packets of duck, soy, or mustard sauce is a dice roll on whether or not you get what you requested. For example, I ordered a Peking Duck recently. It's one of my favorites. The duck shows up grayish-brown and was so tough that you couldn't even chew it. Duck meat should be pinkish in color, never be tough or grayish-brown in color. The included tortillas were stuck together so hard, I was lucky to make two wraps out of the included 8 or so tortillas. The rest of the tortillas were so tough and stuck together, they were completely inedible. Finally, the the "spring onions" were completely gone and replaced with a sliced *white onion* which was SO HARSH AND STRONG I could barely include them on putting together a "duck wrap" because of the overwhelmingly strong onion. I paid $35.00 for this and I'm pretty upset over the quality of what I received. I would've sent an email but this restaurant doesn't really have an email address or an actual online presence. I really hope they start working on making the place great again. I miss the "old" Szechuan.

I ordered a chicken and broccoli with fried rice. Immediately when I opened the rice I knew something was wrong, some of the onions where a dark brown and some where white, it smelled rotten. The chicken and broccoli had more broccoli than chicken, and it was horrible. When I called and spoke to a manger they told me “that’s what happens when onions sit out too long” My response was “EXACTLY YOU SERVED ME OLD ROTTEN FOOD”. They did not offer to refund my money, I would have been happy to bring them their food back in the same nasty rotten condition they gave it to me in. I have eaten at this restaurant for many many years and this will be my last visit!!!!! WORST FOOD EVER!!!!