Oberstrasse

Have seen this usual favourite place for awhile and it is often packed during both peak hours and non peaks hours as workers and residents nearby would often gather at this place for a meal, tea break or drinks for catching up etc with friends, colleagues or family. Toast box offer rather their usual menu of their trademark food and beverages at this outlet.

One of the best iced Coffee I’ve had in Singapore. The Cafe is really clean and Hygienic. It is located opposite to the V Lavender Hotel. I ordered Regular Iced Coffee with Ice which was very soothing and bit strong than I have in India. The Customer Service is really appreciated and friendly. It was for 1.90 $ sgd which is quite affordable. I like the cute little string kind of bag thing they give for the takeaway people, helpful for travelling and carrying easily. Cheers on your visit.

Waited for more than 20 minutes for my order even though I came at a non-peak hour and the outlet is not crowded! But what angered me is not the long waiting time, but the HORRIBLE attitude of the elderly auntie staff member at the back. Not only have she completely forgotten about my order, she did not seem sorry at all and replied RUDELY when I politely reminded her of my order. She started preparing only after I reminded her lol. Afterwards, this SAME auntie staff member abruptly removed my belongings saying that a group of people needs my seat. I have barely eaten my food and moreover, there is another guy who have just finished his food. She could have asked him to move instead. But again, I really didn't mind moving to another seat. What frustrated me AGAIN, by this SAME auntie, is her sarcastic, rude and condescending attitude. Another thing - there was a group of people chatting loudly and yet this auntie staff member remained indifferent and distracted as she was busy chit-chatting during her working hours. Crude and ill-mannered aunties like her really bring down the service standard. My appetite was completely ruined by this poorly-trained auntie. Please train people like her to be more self-aware and to have better manners. (Male counter staff was kind and polite though, unlike this auntie)

Should have read the Lowest reviews before entering the cafe .As can be read many of them have pointed out the Rude Behavior/attitude of the staff at the counter. The cafe is doing a business and not charity that you show attitude to the customer/Tourist who are humble and polite but only thing is they are new to the menu and has right to know about the food before they order . Don't forget you are into hospitality.

One of the worse service toast box experience. First was the lady who queued in front of me was shown attitude by cashier because she had a problem with her cashier system. The lady was quite stunned and she kept quiet. Later was my toast completely missed out then came the supervisor to serve the toast to me. No sense of being apologetic at all. Worse than a neighbourhood kopi tiam. 👎🏻