Subway

Came to bukit panjang plaza for breakfast, walk around to see what to eat, at the end choose Subway - order 6” Italian bread Teriyaki Chicken with mushroom soup and coffee, mushroom soup taste normal not much mushrooms guess they are using powder type to prepare, teriyaki chicken is great with all the vegetables and sauce which I added sweet onion and honey mustard and pepper, service by excellent crew fast and polite - well done 👍 - will visit again

The subway I visited at Bukit panjang plaza was really busy with delivery orders that they had to keep delaying the in store customers. There were three staff members but only two were at the counters and third wasn't really helping inspite being aware of the queue of in-store customers. The staff member handling the delivery orders was particularly curt and stern when telling customers " I asked you to please wait sir" People visit subway for a fast meal not to wait and look at you prepare delivery orders.

We were served by a very rude staff name Siti at Bukit panjang plaza outlet at around 12.10pm. She was basically throwing the vegetables around and the sauces as well till it fell into the ingredients tub which is very unhygienic. She was very very rude in her response and her expression showed that she was very irritated with my requests of sauces and vegetables. A Safe distancing ambassador apparently warned the staff to observe safe distancing but they did not do so even after being warned. Siti even scolded a boy who looked like he was about 10 years of age and who clearly did not know how to go about the order process, instead of educating him , she was very harsh. Subway is my favourite fast food and we understand that the staff were irritated with the safety distancing officer but I feel that we as customers deserve better treatment as we are paying and it is not our fault. Will think twice before going down to the outlet again. So disappointing.