Mcdonald's

Ordered a BLT and was served with this mess. Its disrespectful to the food and to the customer. I had so many bad experience with this outlet. The feedback form is basically futile and useless. No one ever gets back for your feedbacks. A family loved fast food restaurant and advertised 'happy place' is not what it projects to be.

With now everything is automated, I ordered my order through mobile order via the apps while walking to the MacDonald. When I reached there in about 10 minutes, my order is ready for collection. On time and easy! I like how convenient it is, especially using an iPhone to pay with Apple Pay. You won’t need to enter your credit card details since you had them on Apple Pay. And totally contactless transaction, I ordered, collected and enjoyed my meal with ice cream. Good introduction to the technology, mcd!

Place was clean and not so crowded (mainly bec it was a Monday morning). On a weekend, expect lots of ppl regardless of time. The staffs and crews are nice. The service area where they have the condiments are no longer there so you'll have to ask the collection area for any that you need. I am not sure if they are still offering unlimited coffee since theybhave removed the thermose from the service area.

Came in at around 2pm, 12 May and was eating with 4 other friends. There was this really rude short and old auntie who suddenly barged into our meaningful conversation and complained that our table was messy. The table wasn’t messy, it was just cramped because the tables there were small, and our scraps were on the trays and not the table. The auntie was incredibly rude and stared at us throughout, she didn’t even bother to apologise. Worst customer service i’ve ever received. I hope that the auntie will be fired soon or hopefully change her attitude towards normal teenagers.

Waiting time is quite long. But the main issue is the food isnt prepared very well. Fries not crispy or soggy. I think its "chewy" n cold whc is weird. Mc chicken looks sad and cold even when i Eat-in.. McDonald's DTE shld take some pointers from McDonald's Bukit merah Central on how to prepare their meals