Niigata Bento

Not sure if it’s bad luck or what....I visited this store after checking the high-score reviews. The restaurant was only with two other tables when we arrived around noon time on Saturday. We ordered a bento, a chicken teriyaki, and a udon. The udon didn’t come until we finished the two rice dishes, and it was with two reminders in between where I walked up to the cashier to ask. The udon is also just the thin Japanese-style noodles, really not authentic at all. The terriyaki hicken was overly done that most parts were rather burned off with the sauce. Bento is certainly a rip-off with pathetic side dishes. I would not return ever, and would advise others to watch out as well.

date of visit: 2/9/19 cant comment on other dish as i have only tried bara chirashi don. the servings of sashimi is very little and mostly is only cheap tamago. the color of salmon is suspiciously too light. staff seems disinterested to serve even though there was no customores around. they seemed more interested to talk loudly and bombard the guest with their incessant chatting. disapointed as other dishes seems ok from the review. jus dun order the chirashi don for $16.75. do yourself a favour and go for other shops as even sushi express quality is much better. first and last visit. there is a 10% discount for Passion card but nothing was mentioned during payment. i tink the boss needs some QC for food and training for staff.