Chili's Grill & Bar

My Chili's/curbside experience was Awesome. The young man was waiting and came to me right when I pulled up to him. He said he saw me coming allllll the way around the corner, which I thought was pretty funny. For dinner, my meal was a hot, juicy, well done 6oz classic sirloin with creamy loaded mashed potatoes, and broccoli that was steamed to perfection. I ate the salad for breakfast. It was still nice and crispy. And that citrus balsamic vinaigrette dressing...wow. I've got to find out if they have it bottled. Shucks, even my strawberry lemonade had the perfect kick. Great wrap-up to an Amazing birthday weekend. Thank you Chili's!!!

I absolutely love chilis. I ordered takeout from there recently and I got the Santa Fe burger which was really good. The takeout was ready fairly quickly (around 15 mins). Whether you want to get take out or dine in, chilis is the perfect chill spot. They also are not expensive and they have lots of different deals such as the 2 for $25. Some of my other favorite menu items include the southwestern egg rolls, the chipotle chicken fresh mex bowl, the chicken crispers, and for desert I absolutely love the molten chocolate cake. I have never had a bad experience at Chili’s and I would recommend it to anyone who is looking for a casual night out!

Between 3 and 4 stars. I eat at this location occasionally and it is usually pretty quick service and standard fair. The food is served hot and tastes as expected. Tonight we found that the menu has changed so if you have a favorite it may not be there anymore. Two for $20 has been replaced by 3 for me and the pricing varies by entre. I tried the cilantro-lime carne asada which came with black beans and rice. The steak was very chewy (had to spit out a few bites) and the seasoning was almost overwhelming. The black beans and rice were delicious and perfectly cooked. My husband order the “individual chicken fajitas” which may have been smaller portions than the old version but didn’t seem to be. They were the same as always except the cast iron pan did not stay hot long enough to cook the vegetables so he had to eat a lot of raw onion. Luckily, he doesn’t mind so his dinner was fine. For the appetizer we got the three dips for the chips not realizing that the salsa would be excluded. The server was kind and grabbed us a cup anyway. I ordered the chili for the first time ($1 up charge) and did not like it, VERY GREASY! The reason I am giving this review a 3 star rating was the service. We apparently went at peak time tonight (Friday at 7:00) and the place was packed. We were offered the bar and when we declined the hostess went and cleaned a tiny booth. That was fine. The wait was only about 10 minutes. Ordering… that took almost 30 minutes. Our waters were brought and then every other table was checked and orders taken. I had to wave the server down to get our order in. The appetizers came out in about 15 minutes and then the food was 10 minutes behind it (about 55 minutes after sitting). The server checked on us twice during the meal but never brought the drink that came with the combo. We ate and then had to wait almost 30 minutes for the server to come back and check on us to request the check. Again, 3 stars because the servers were standing at the back of the room chatting while I tried to stare them down and my husband held his hand off the table with the credit card. When I brought up the missing drinks the server said there was nothing he could do because they come with the meal combo (BUT we NEVER GOT THEM!). He could get me a tea to go though. Did I mention that the baseball game started when we arrived and was in the 6th inning at this point… 1 hour and 50 minutes! My frustration was very high at this point but the manager was very gracious and comped a cheesecake for our missing drinks before we left and he listened while I expressed my frustration with the server. This interaction almost has me changing to a 4 star. Overall, I would still recommend this location if you enjoy Chili’s food. This was the first time I have had a negative experience here and will go back again in a few months when meetings bring me to Tampa. The manager saved the day and has my return patronage as a result of his leadership skills.