Kfc

I feel these days people only leave a review for negative reasons. I went through the drive thru 2xs in the last 2 weeks. The food has been great both times as well as the service. Today I was served by Jody! Exceptional! I was deciding if I wanted to try the cake, she recommended the lemon. It was amazing! If Jody isnt a manager, she should be! I was a mgr.at a fast food for 12 yrs. Good employees are hard to find. Good service, even harder! Thank you.

I went through the drive through.. ordered a 12 piece meal with all white meat. I have very picky kids who were all starving waiting on me to get home with dinner. I get my food fly home open it up it was all dark meat and no one could eat it. Not the end of the world. A little irritating for sure. I hop in the car and fly back to get the white meat I ordered. The worst thing that could have happed!!! THEY WERE CLOSED!!! STARVING KIDS NO WHITE MEAT AND I COULD NOT EVEN BRING THEIR DINNER TO THEM!!! They lived!! I'm not a complainer normally but the cost of things has gone up and to spend $40 on a dinner no one will eat... I cant afford it. So I put it in the fridge and took it back the following day. I walked in ready to battel, expecting to deal with someone with no customer service skills not willing to make it right. To my surprise I was greeted by a lovely manager who could not have been more pleasant or understanding of my situation!!! Not only did she give me the entire 12 piece meal with sides she also gave my boss and me lunch and she apologized and made me feel absolutely valued as a customer. Since I was at work she told the other manager and she was great too, they had it ready for me when I got off at 5!!! went home with white meat dinner in hand and everyone was HAPPY!!!! It was a nice change to see someone actually cared about their customer and the hard earned money I spend in their restaurant!! Thank you Jodi and everyone else. I wanted to be sure to praise you all for your hard work people are quick to ridicule and not so much to point out the good things that people do!!!

I decided to stroll into the KFC on Gandy and Manhattan. The facility was very clean and the chicken was very tasty and to top it off the customer service was excellent. Kenny and Morgan were awesome. It’s been years since I’ve enjoyed some delicious KFC. This is the best store hands down. Thanks for the great hospitality guys!