Taco Bell

We stopped here for a quick lunch on our way to the 1000 Islands. My significant other was thrilled that Mexican pizza was back for a limited time. We were lucky that they were pretty quick and the food came out hot, correct and fast because this was clearly a popular place for lunch that day. The only downfall was some of the details. We were never asked about sauce and we weren’t given any in our bag. We were on a tight schedule so we didn’t have time to go back and get some by the time we realized what happened. The food was also thrown into the bag, not really wrapped up so it kind of just opened inside of the bag and made a mess. I had an order of chips and cheese and the chips were literally dumped upside down and I had to fish them all out. I know it’s fast food but it’s always appreciated when the food is prepared so it’s a little easier to eat and run.

Apparently when the XXL burrito was taken off the menu so went the good experience and the customer service and the hospitality. I just want to take this time to apologize to Chipotle and to Moe's for not just going to your restaurant and ordering a burrito! I ordered the chicken quesarito on the app. I even ordered extra everything on that burrito which brought it to $8 and then I ordered three chipotle chicken grillers with extra sauce and what do I get? Four under portioned and dry little pieces of what you would get out of the freezer from the Dollar general store! And you will laugh when you see the container they put my grillers in. What happened to your wrappers? You can get three times the size burrito for the same price at Chipotle and Moe's do not waste your time at this location and most importantly do not complain to them they will smirk and laugh at you with the drive-thru window closed. Pathetic. You guys need to do better and treat your loyal customers with respect for even coming back to this place for the Love of Taco Bell. Shame on their leadership for continuing to be content with this type of output.

Not the best visit I have had. There was no one taking orders after waiting for about 5 min I ask one of the workers if someone could take my order she said that there was no one and told to use the ordering kiosk while I was using the kiosk that very same person that told me that there was no to take orders started to take orders?????When the food was ready they had also forgot our drinks I think that they need to work on there customer service skills because this over all experience did not make me feel valued as a customer!!