New China Kitchen

Is there any chance of getting a truly 5 ⭐ restaurant of Chinese cuisine in South St Vital. If like myself you are searching; then you can skip this place. Food is truly good however, customer service is non-existent. On my birthday, my out of town cousin came over as we were going to enjoy Chinese food. I called my go too place for Chinese. They assured me it would be an hour assurances I had recieved many times before....2 hours later my cousin decided to leave .She was concerned with the fact that the restaurant's phone line was busy and off the hook so food delivery status was not possible. As I had called earlier I did not know what to expect because at the hour 20 mark, I was assured only 10 more minutes. I subsequently refused the order when the delivery person called at 8pm for a 6pm order as my guest had gone home. The manager called only concerned as to whether I wanted the order didn't care that their ineffectiveness made my birthday disappointing. Lost of a 2 year good customer...who cares

Decided to treat myself after not eating out for months and order from New China Kitchen. I used to order from there many years ago and really liked it. I am not sure if the cook was having a bad day, but everything I ordered was terrible. Dry breaded veal so tough and dry you could not chew plus it had a small bone in it, very doughy chicken balls with little sauce, grisely hot honey chicken, tasteless shanghai noodles.When I called the restaurant, they made no real effort to make it right. Just offered to send out new veal and some sweet and sour sauce. This was both a food and customer service fail. All food will go to the bin as it was terrible. Will not order from here again. I was tempted in the first place because of the positive reviews, but in my opinion, not reliable.

Unfortunately more than disappointed, especially because it has such high points on skip... No flavors, meats in the soups taste sooo weird i can't even find the right words fo describe without using disgusting... Definitely money out the window 😭 so sad! You are a restaurant and service provider, please close or improve! Thank you!

Decided to try something different for Xmas day. Placed an order with New China kitchen days before Xmas day to make sure there would be no last minute screw ups. Have ordered from them in the past and was pleased with quantity and taste of their food. Not so this time! Not very tasty, very small portion size and to top it off NO RICE. Can you believe a Chinese restaurant runs out of rice? I guess if you live long enough you do see everything. My verdict is for them to up their portions and put a bit more flavour into their dishes and please have enough rice to allow a proper dining experience. Back to the Marigold for me!!!!