Captain D's

Found a hair baked into my hush puppy! Food was horrible and portions were for children while the price was outrageous! Called about the experience and was assured I would get my money back. Said the main manager would call the next day. A week later I called to check in and the main manager was rude and unprofessional. She said she couldn't give me my money back, and didn't know who told me that. She said so I could only get gift cards to eat at the same nasty restaurant, no thank you! Kept arguing with me and being condescending toward me. I finally hung up and called corporate and they mailed me a visa gift card. Will never eat at this location again. Things have gone downhill since Mr. Pepper sold the place.

My son and me enjoyed many delicious meals here before the pandemic for years even when John Baldwin and John White were Store Managers. Both men did an excellent job and were friendly. John Baldwin walked around the dining room and knew everyone. We always loved going there and knew the staff by name. Great times and memories with my son Micah.

Food small portions. Gave my food to another table, man opened it and said it was not his and ask me was it mine. I was on my lunch hour, so my Husband was going to go ahead and order for me so I would not have to wait for food. Would not let him do that either, both Parties have to be there to take someones order inside@!!! Have always ate there at least 2-3 times a week, good food, but the way we were treated today We Will Not Be Going Back!!! Sorry but I have never been treated that way before there......

I had called to confirm Sr meal day and the woman on the phone said Wednesday and Saturday so my grandma sent me after her a Sr meal. When I went to order in the drive thru the lady said that it was for dine in only. I then asked her if there were any specials for drive through since my grandma was elderly, at home, and wasn’t able to come in and the lady hatefully said NO. If the Sr meal isn’t offered as take out or drive through they need to notify people when they call and ask before they drive all the way there for nothing. This review is 2 stars because their food is actually good. I would give a 0 stars if not for the good food.

Was very disappointed in the food and service today. The food was cold/hard I was there at 4-4:30 but the food tasted like it was left over from noon lunch. 🤢 The dining room was messy, dirty tables and the sauce station was a mess! No tea in dining room, urns were turned around so they evidently don't have tea out at all anymore. I miss the days of Mr. Pepper. I used to work for him at this location and he wouldn't have the conditions of today.