Sonic Drive-in

I love getting the Sprite Zero and add strawberries 🍓 I ordered in the drive thru and I had maybe 5 cars ahead of m. The line moved very quickly. The staff is super friendly and when they informed me that there wasn’t any strawberries to put in my drink, they suggested a tasty alternative… when this place first came to Lumberton N.C. It was one of my mother’s favorite fast food joints! She loved getting the chili cheese coney all the way add slaw. 🥰 some days you’ll see some of the employees rolling throughout the Parking lot on their roller skates 🛼 Check this place out, you won’t be disappointed! 🤩🤩🤩

Went by Sunday afternoon and they were busy. However, I ordered only 2 medium milkshakes at the same time the fellow in his truck placed a large food and milkshake order. Waited 35 minutes without receiving mine but the fellow next to me had received his about 10 minutes earlier. Waitress walked by her and I told her about it. She said she would check on it and let me know right away. After 6 minutes never heard from her. We left.

Ordered using the mobile app and the screen at restaurant said food was coming out but waited 10 minutes and had to call for a manager. The manager came out and apologized and said they have alot of new employees. This has happened on 3 separate occasions. Food was good and was hot when it arrived. I think they need better training for there mobile ordering system.

Ordered food and waited for 20 minutes until it said that it was on the way (on the computer screen) . I Then waited an additional 20 minutes (since it said it was on the way). I had pushed the red button and spoken with someone once, they stated it was on the way. 10 minutes later I hit the button again, they stopped answering. Since I could get no answer from anyone, I called The location as well. I’ve wasted 40 minutes (and counting) waiting on a freaking sonic meal. I can assure you you will not have to worry about me coming back to this location. This is ridiculous! Update… I’ve wasted a total of 50 minutes. The guy who delivered my food was nice… But never again will I wait this long for fast food.

They were super busy. We order an ice coffee a regular coffee and smal drink. Well got the ice coffee and small drink and then was told we didn't order coffee that was on our receipt so he left mad at us and then brought the cream and sugar but not coffee waiter left mad again at us. Then after about 30 min we were told they are working on our coffee well after the waiters attitude I wasn't about to drink anything he brought us so we asked for a refund and they shorted us on the refund an no we never got ugly or mean it was all thank you and please. He must have been tired or mad because they were busy. But its all good want make or brake the place. But want ever go back.

They always get my drinks wrong and I never understand why. Yesterday I ordered a cranberry limeade and a ginger ale with cherry flavor. When I got to the window the have me a cherry limeade and a ginger ale with no cherry flavor. I told them my order was wrong then they gave me THE SAME WRONG DRINKS AGAIN. When the right order was on the receipt!!!! And I need my 15€ since I didn’t get what I paid for !

Didn’t even want to rate this place one star , service is HORRIBLE and I would like to file a complaint with the franchise owner. The whole night shift needs to be fired ! I’ve been there 2 nights in a row and they haven’t gotten one order correct NOT ONE!! But this isn’t the first bad experience there have been several I just now have decided to leave a review. There is no excuse for the service they have if you don’t want to do your job then don’t get one and if you can’t do it right you shouldn’t be left on the team! The first night I ordered a hot fudge Sunday extra chocolate (which was made correct) and a crispy chicken sandwich with only Mayo when we pulled around we had to correct order at the window and the girl working the drive through tried to tell the people working the kitchen only Mayo 3 times and they just continued while one girl swirled the gum in her mouth around with her finger (UNPROFESSIONAL) so of course the sandwich did not only have Mayo which we then had to pull back around for not including waiting several minutes for a chicken sandwich and just to mention the sundae wasn’t in the cup it’s usually in. The second night the order was a lil bigger we had a kids meal , hotdog meal, and a burger and a crispy chicken sandwich meal … YET AGAIN they just couldn’t get it right lmaooo they didn’t give us a drink nor the whole chicken sandwich meal which all was paid for and I will take fault of not checking my order before I got home but this is ridiculous and I have so many other bad experiences and long unnecessary waits when they aren’t even busy it’s just rhetoric at this point! Like if you can’t do your job or hire people that can you shouldn’t even be open !! Workers are unprofessional and only a select few have good service and be doing what they should be doing.