Taco Bell

I live south of St. Louis in a different county. We have two Taco Bell's within a 7 mile radius. They are HORRIBLE. The food is ALWAYS cold and hard, thrown together (yes, that bad), missing items, and/or bad service. I gave each a few more tries. I mean everybody has an off/bad day. We tried one again a few months ago and it was the worst TB experience I've EVER had. I called, wasn't rude, and the manager was SO RUDE. I wrote off TB forever. I just figured corporate had lost their care for decent fast food, employees and overall quality. Until yesterday... This particular TB is how I remember TB being when I was younger. My generation (I'm Gen X) LIVED on TB lol Anyway... I ordered a taco. You guys... the meat was hot, the lettuce and cheese were cold, and the service was very Taco. I. Was. FLOORED! It was actually really, really good. My husband and daughter said the same for theirs. I'll be honest, I do wonder if we just caught them at a really good time (sorry, our local ones have left me a little jaded) or if they're really on their game and have a sense of pride for what they do. We'll be back again to find out 😊 I'm at the nearby hospital often. To the staff working there on 12/1/22 around 2:45 p.m.... THANK YOU! It may seem like a simple thing to be grateful for, but I am. Y'all actually made a TB Taco taste divine 😆, the cook was wearing gloves, I didn't have to wait in the drive thru long at all, and the staff were professional and timely. So, that's why I gave the 5 stars (a rare thing for me). Y'all earned it yesterday. Keep it up... PLEASE!? See you soon! 😊

Normally I like Taco Bell. I ordered veg fry burrito instead of nacho fry tray since they were similar. I went back to them twice and without hesitation they made it right. I wouldn’t have minded if I got a wrong order in the first place but the way they corrected my inadvertent mistake, was amazing and now I’m an unofficial brand ambassador Taco Bell especially of this location. All of them were really nice during this whole process too. Thank you!!

I'm shocked to say this was actually good taco bell. The guy at the drive thru window was nice, personable, and polite. He was a nice man. They actually understand what extra cheese means. It was fast and the food was really good. It's soooo hard to find a taco bell that is actually decent anymore. This one gave me an awesome experience.

I visited at 11 pm on a Thursday night. The staff kept the drive through line consistently moving, and it never felt like I was waiting too long. The person working the drive thru window was incredibly kind and welcoming, and made me feel great about my order and food experience. I had several customized items in my order, and all were 100% accurate.