Blackstones Steakhouse

My two stars is a reflection on the staff not the food. I run a local community group that has about 10,000 people local in Fairfield and Westchester county. A few people I know have raved about the Greenwich location. Having just moved to Stamford I decided to try this local location. I heard they were part of restaurant week, so figured it would be a great opportunity to try the place & see all that they have to offer. My husband and I usually dine at Morton’s in white plains, it’s a favorite of ours but thought this would be great to maybe find a new local place we could start going to. We made a 9:45 reservation. Arrived and were told they had to get a table ready, waited about 20 mins with the hostess walking back and forth rather distraught. She then brings us to a bar table where a group of guys were sitting and asks them to get up, that she was seating at this table. I am normally not picky but we did request a table in the dining room. The bar area is just a different vibe and I was looking to get a different experience during my first time visiting & looking to have a more intimate experience with my husband. We asked the hostess if there was another table available and she shrugged and said I don’t think so. My husband asked to speak to the manager who approached us pretty confrontational stating that no one promised us a table, they can’t do that on a Saturday night. Very confused by his defensive, unnecessary approach I just sat there in disbelief because I’m used to restaurants that try to make sure customers have the best experience. We would have kindly understood a simple, explanation & a manager who tried to see what he could do. They ended up getting a table ready in the dining room. When we entered there were tons of tables that weren’t cleaned off. I understand restaurants are busy especially on Saturday nights but you have to expect and be prepared in some way to have a decent crowd especially when your offering a special menu. We waited a long time for a waiter to come over…the owner did approach our table and my husband explained what had happened upon our entrance. He did apologize but didn’t do anything going forward to ensure we had a better time, which to me was disappointing. The waiter we ended up having was nice. The food was great, though it did have to be heated. I really enjoyed the steak, & thought the food was fresh and nicely prepared. I would give the food a solid 4 stars. The restaurant itself is sleek & has a chill vibe with music playing. Maybe if you go there earlier you could have a nice experience but I don’t think they are prepared to live up to late night reservations. Not sure I would recommend based upon this poor experience.

Steak is not worth half the price. For the prices at this "upscale" steakhouse, I am very disappointed with the kitchens inability to consistently cook a good steak. I also don't like having to flag a waiter down for water, when I am spending nearly $200. Not to mention I waited an hour and half to see food, and another 45 minutes for my steak to be replaced. And guess what, it still came back "charcoal crusted". Save your wallet and taste buds. For steak, you are better off at Texas Roadhouse.

Let start by saying this is my favorite and one of the best Steakhouse in Fairfield county. The opportunity to deliver a one of a kind experience starts with your hosts and servers which both were really great. We were greeted right away with a smile and we were accommodated right away which is much appreciated especially when dining with a newborn. We were checked on every time that was need also the manager Eugene was very attentive as needed, always checking on us and other customers in the restaurant, and he had a great attitude ! Food was yummy…!! We had few appetizers , our favorites were tuna tartar as well as beef carpaccio. Steak was juicy and cooked perfectly. Definitely recommend this place and will be back soon !!!

The staff was very pleasant. The waitress greeted us with a lovely smile, her service was exceptional. Unfortunately, my family and I did not like the taste of the food. We were a party of 3. The steak we ordered and all the sides we ordered had zero flavor. My cousin drove from New York to meet us because he had a taste for steak and he was highly disappointed with his steak and sides, my daughter and I was also disappointed in the " no flavor." The ambience was good but something needs to be done with the taste.